Last Updated: May 27, 2025
CircleUp LLC (“CircleUp”) is an educational performing arts management and communications platform for performing arts educators and their students, parents/guardians, staff, donors, patrons, and volunteers. It is used by non-profit performing arts organizations, K-12 institutions, and universities that educate students in the performing arts (“Organization”). Each Organization relies on CircleUp’s platform (the “Platform”) to aid in their education efforts.
These CircleUp Terms of Use (these “Terms of Use”) constitute a binding agreement between you and CircleUp. Please read these Terms of Use carefully before using the Platform. By accessing or using any or all of the Platform in any manner, you agree to accept, without limitation or qualification, all of these Terms of Use.
If you are under the age of 18, you must read these Terms of Use with a parent or adult guardian.
If you do not agree to these Terms of Use, or want to stop receiving CircleUp notifications, please contact your Organization directly or contact us at support@circleupapp.co.
These Terms of Use may be modified as the Platform is updated. CircleUp reserves the right at any time to change any of these Terms of Use contained herein or any part of the Platform. If these Terms of Use do change, CircleUp will alert you by posting a notice on our website and sending your Organization an email detailing the changes. In certain situations (for example, where a change to these Terms of Use is necessary to comply with legal requirements or when the change is due to an inaccuracy or typographical error), CircleUp may not be able to give you a notice.
CircleUp reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request. Questions or comments regarding the Platform and the information contained in the Platform should be directed to support@circleupapp.co. Any communication or material transmitted to CircleUp via the CircleUp website, app or email is transmitted on a non-confidential basis.
Please read CircleUp’s Privacy Policy to understand how CircleUp collects, uses, shares and protects your information.
The Platform may include inaccuracies or typographical errors. Changes or corrections are periodically provided by CircleUp. By using the Platform, you agree in advance to accept any such changes.
These Terms of Use apply to all users of the Platform, but there are special terms for you depending on what type of user you are.
If you are younger than 18, you must get your parent or guardian to read and agree to these Terms of Use with you.
If you are a parent, staff member or student, you will only join groups within your Organization to which you have been added, or to which you belong, or those that are made available to everyone at your Organization to join (collectively, “Groups”).
If you are a parent or student, you will only view posts for your Organization and Groups. You may be allowed to post to the Groups based upon your Organization’s discretion.
If you interact with the post, for instance, appreciate, publicly comment, sign up or RSVP, other users who have access to the post will be able to see you did so.
If you are a staff member, you can view posts for your Organization and Groups.
If you are a designated CircleUp administrator (“Admin”) at your Organization, you can view posts for the Organization and Groups.
If you are a designated Organization Admin or an instructor at your Organization, you can invite users to join CircleUp. It is your responsibility to maintain the accuracy of the contact information for these users and that you have permission from these users to invite them. You may not invite users that are not associated with your Organization or not interested in your Organization as a member of your community.
You may be required to register with CircleUp by providing an email or phone number, to access your Organization in CircleUp either via the website or the app. CircleUp reserves the right to refuse registration of or to cancel a CircleUp account in its sole discretion. You will be responsible for maintaining the confidentiality of your account.
CircleUp may send you communications on behalf of your Organization via email, text, voice call, and/or push notifications. If you do not wish to receive any notifications for Organization-related activities or other communications on behalf of your Organization, please contact your Organization directly.
CircleUp is not held responsible for any SMS notifications and charges you may receive in regard to your cell provider plan. You may permanently opt out of receiving SMS text messages in order to avoid certain charges by adjusting your notification settings from your accounts page.
To request help in adjusting your notification settings, please contact support@circleupapp.co. Note that you may still receive urgent alerts via SMS. To opt out of Organization alerts, please contact your Organization directly.
Apart from communications on behalf of your Organization, CircleUp may contact you with service-related announcements from time to time. By agreeing to these Terms of Use, you agree to receive and give permission to CircleUp to send these announcements to you.
The Platform may contain news feed, chat areas, groups, forums, communities, personal information, calendars, and/or other message or communication facilities designed to enable you to collaborate with staff members or other users in your Organization (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
CircleUp has no obligation to monitor the Communication Services. However, CircleUp reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. CircleUp reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
CircleUp specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Organization representatives are not authorized CircleUp spokespersons, and their views do not necessarily reflect those of CircleUp.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.
In addition, your use of the Platform must comply with any acceptable use policy published by CircleUp from time to time.
CircleUp does not claim ownership of the materials you provide to CircleUp (including feedback and suggestions) or post, upload, input or submit to the Platform (collectively, “Submissions”). You retain ownership of all of your Submissions. In order to provide you with the Platform, CircleUp needs to use your Submission in certain ways including display and send your Submissions to other users at your Organization. You hereby grant CircleUp a nonexclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable and transferable (only to a successor) right and license to use your Submissions and to publish your name in connection with your Submissions within your Organization for purposes related to providing the Platform.
Because your Submissions may be viewed or accessed by other CircleUp users at your Organization, you grant other CircleUp users a non-exclusive, worldwide, royalty -free, perpetual, irrevocable, sublicensable right and license to access, view, edit, and use your Submissions as may be permitted through the functionality of the Platform (for example, when you send a message through a Communication Service, the recipients of your message will be able to save, copy, edit and store that message).
CircleUp is under no obligation to post or use any Submission you may provide and may remove any Submission at any time for any reason (including, but not limited to, if CircleUp receives claims or allegations from individuals, companies or authorities relating to that Submission or if CircleUp is concerned that you may not have adhered to the foregoing restrictions) for no reason at all in CircleUp’s sole discretion.
By posting, uploading, inputting, providing or submitting your Submission, you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to post the Submissions.
All information publicly posted or privately transmitted through the Platform is the sole responsibility of the person from which such content originated, and CircleUp will not be liable for any errors or omissions in any such content. CircleUp cannot guarantee the identity of any other users you may interact with in the course of using the Platform. Additionally, CircleUp cannot guarantee the authenticity of any information which other users may provide about themselves. You acknowledge that all content accessed by you while using the Platform is at your own risk and you will be solely responsible for any resulting damage or loss.
CircleUp does not review or monitor any website linked to or from the CircleUp website or the website of your Organization, and is not responsible for the content of any such linked website. Your linking to such a website is at your own risk.
CircleUp provides functionality that allows users to provide electronic signatures as an intended substitute for a physical signature (each, an “Electronic Signature”). By using the Electronic Signature function, you agree to transaction business electronically in place of using paper documents and wet-ink signatures. You are responsible for ensuring that your contact information is current. You understand that by using an Electronic Signature, you are expressing your acceptance of the terms of use contained within the post you are providing the signature for. You should read any such posts carefully before applying your Electronic Signature. You agree that you are solely responsible for any such posts to which you apply your Electronic Signature and for any consequences and legal obligations arising therefrom.
While CircleUp may provide options for supporting identity verification, CircleUp does not have the capability to verify the identity or the authority of a signatory; you are solely responsible for verifying the identity of each signatory. CircleUp does not certify the validity, completeness, or enforceability of any post that requires an Electronic Signature.
As a condition of your use of the Platform, you warrant to CircleUp that you will not use the Platform for any purpose that is unlawful or prohibited by these terms of use. You may not use the Platform in any manner which could damage, disable, overburden, or impair our services or systems, or interfere with any other party’s use and enjoyment of the Platform.
CircleUp reserves the right to investigate your use of the Platform in order to determine whether or not a violation of the above conditions have occurred or in order to comply with any applicable law, regulation, legal process or governmental request. In the case that a violation has occurred, CircleUp may revoke your ability to use the Platform or terminate your account in order to maintain the confidentiality, safety and quality of the Platform.
The Platform is available worldwide to anyone with Internet access. However, the Platform may not be continuously available due to maintenance or repairs to computer problems or crashes, disruption in Internet service, failure of SMS services, or other unforeseen circumstances, and CircleUp disclaims any liability for non-availability.
In no event will CircleUp be liable under these Terms of Use for any special, incidental, consequential, exemplary or punitive damages of any kind arising out of or in any way connected with the use of the Platform or anything provided in connection with these Terms of Use, the delay or inability to use the Platform or anything otherwise arising from these Terms of Use.
Your use of the Platform and the CircleUp website is at your own risk. The CircleUp website contains information, facts, and opinions from various individuals and organizations. Neither CircleUp nor your Organization using it, CircleUp’s affiliates, agents and representatives endorse or are responsible for the accuracy or reliability of any opinion, advice, or statement on the CircleUp website. All information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. CircleUp and/or your Organization hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.
You can deactivate your account at any time by writing to your Organization Admin or by writing to CircleUp at support@circleupapp.co. Since the data in CircleUp is often from your Organization, CircleUp will need to contact your Organization where your email or phone belongs to remove your account from their database.
CircleUp reserves the right to terminate (or suspend) your access to the Platform, for any reason, including your breach of these Terms of Use. CircleUp has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms of Use.